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We’re Getting Questions!!!

We have now gotten through the first few weeks of Instant Message Reference at Edgewood College.  We have not done any serious publicity for our site yet.  The only way people would know about it yet...

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Hologram Reference

Did anyone else see this last night on the election coverage? It was like Darth Vader talking to the Emperor on Star Wars.  I still think Will I Am should be wearing a dark cape.  I can’t wait for this...

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Pidgin more stable?

We use Pidgin at the reference desk to monitor our meebo widgets and IM accounts, so I was glad to see that the latest version fixed a number of bugs.  Pidgin tended to crash once or twice a day which...

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Digsby for Reference

A couple weeks ago I wrote a post about using Pidgin and Meebo for our IM Reference service.  They have worked fairly well and the service gets a lot of use, but there have been a few problems.  Pidgin...

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Reference for Dublin Students?

I recently had an excellent summer scheming meeting with my amazing colleague Sarah Cohen. I like when we put our heads together. It gets me energized and excited about new ideas and initiatives that...

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How to Fix Reference

At the ACRL-NEC conference I attended recently there was a fair amount of talk about decreasing reference usage. I suppose I have heard rumblings about this, but I didn’t realize how serious a problem...

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Meebo Bar for Libraries

A lot of libraries use widgets on their pages to answer virtual reference questions. They use things like Meebo, Digsby, AIM, and the very cool Library H3LP.  Yet recently Meebo co-founder Seth...

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Get Students To Commit

I have been attending and presenting at some local conferences like NELIG and the VLA College and Special Libraries Section conference. One idea that kept popping up was the idea of getting students to...

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NELA Conference Presentation

Last week at the NELA conference I was part of a panel presentation at NELA with Heidi Steiner from Norwich University and Michelle McCaffery from St. Michael’s College. My section was the first one...

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